Payment Methods
24live supports all major mobile banking and bank transfer methods available in Bangladesh. Use whichever is most convenient for you.
BKash
Bangladesh's most popular mobile banking service. You can deposit via Send Money or Payment — whichever works for you.
Nagad
The postal department's mobile banking service — as easy as bKash and especially popular in rural areas.
Rocket (Dutch-Bangla)
Mobile banking by Dutch-Bangla Bank. With its extensive agent network, transactions are convenient from anywhere.
Bank Transfer
Transfer directly from your bank account. Best suited for large transactions.
Crypto (USDT)
Deposit using USDT (TRC20/ERC20). Offers greater privacy and is ideal for international users.
Agent Deposit
Deposit cash through a local agent. This method works even with limited internet access.
How to Deposit
Depositing on 24live is straightforward. Below are the steps for three popular methods.
Log in to your 24live account
Log in with your username and password, then go to your dashboard.
Click the "Deposit" Button
Find the "Deposit" button at the top of your dashboard or in the wallet section.
Select bKash
Select "bKash" from the list of payment methods and enter the amount.
Pay via the bKash App
Send money to the bKash number listed in the system. Make sure to save your transaction ID.
Confirm
Submit your transaction ID and amount. It will be credited to your account within 2–5 minutes.
Log In to Your Account
Log in to your 24live account and go to the Deposit page.
Select Nagad as Payment Method
Select "Nagad" from the payment options and enter the deposit amount.
Send via Nagad App
Send money to the provided number via Nagad. Keep the reference number.
Complete
Confirm the payment. Your balance will update instantly.
Select Bank Transfer
Select "Bank Transfer" from the deposit page.
Note the Bank Details
Note down the 24live bank account name, account number, and routing number.
Complete the Transfer
Send the required amount from your bank or mobile banking app to the designated account.
Submit Slip
Submit your transaction slip or reference number to support. Your account is credited within 1–2 hours.
Withdrawal Process
Withdrawing your winnings on 24live is quick and easy. Most withdrawals are processed within 15 minutes. However, identity verification is required before your first withdrawal — this is a one-time process.
Withdrawal Steps
KYC Verification (first time only)
Upload a photo of your National ID or passport. Approval typically takes between 30 minutes and 2 hours.
Request a Withdrawal
Click the "Withdrawal" or "Request Withdrawal" button in your wallet, then select the amount and payment method.
Confirm Mobile Number
Enter your bKash/Nagad/Rocket number carefully. An incorrect number can make it difficult to recover your funds.
Awaiting Approval
Standard withdrawals are processed in 5–15 minutes. Larger amounts (৳50,000+) may take a little longer.
Before withdrawing, make sure the mobile number registered to your 24live account and your payment account are both in the same name. A mismatch may cause delays.
To withdraw from your bonus balance, you must first meet the wagering requirements. Your main balance can be withdrawn at any time.
Transaction Limits & Timeframes
The table below lists the minimum/maximum limits and processing times for each payment method.
| Method | Minimum | Maximum | Deposit Time | Withdrawal Time |
|---|---|---|---|---|
| BKash | ৳200 | ৳50,000 | Instant | 5–15 Minutes |
| Nagad | ৳200 | ৳50,000 | Instant | 5–15 Minutes |
| Rocket | ৳200 | ৳30,000 | Instant | 10–20 minutes |
| Bank Transfer | ৳1,000 | ৳5,00,000 | 1–2 hours | 2–6 hours |
| USDT (TRC20) | $10 | Unlimited | 10–30 minutes | 15–45 minutes |
| Agent Deposit | ৳500 | ৳1,00,000 | 15–30 minutes | 30–60 minutes |
Transaction Security
Every financial transaction on 24live runs through an encrypted connection. SSL/TLS technology keeps your personal and financial data secure, completely out of reach from any third party.
Many players wonder how safe it is to send money online. With 24live, transactions via bKash or Nagad are just as secure as any other service you use. The difference here is that every transaction is recorded, and the support team is on hand to resolve any issues.
Two-Factor Authentication (2FA)
Two-factor authentication should always be enabled on your 24live account. Each login triggers an OTP sent to your registered mobile number, which blocks unauthorized access. Withdrawals are also OTP-verified, so even if your account is compromised, no one can move your funds.
Why is 24live trustworthy?
Thousands of Bangladeshi users transact on 24live every day. Minor delays occur occasionally, but there have been no reports of serious financial issues. The platform operates under an international license, verified through regular audits.
Your full transaction history is available anytime from the dashboard. Every deposit and withdrawal is logged with the date, time, amount, and status — making it easy to track your own spending too.
How to Avoid Transaction Issues
Many delays in deposits or withdrawals come down to small, avoidable mistakes. Keeping the following in mind will eliminate most issues.
Always double-check your bKash or Nagad number before submitting. A single wrong digit can send your entire balance to someone else.
Save a screenshot or transaction ID for every transaction. It helps support resolve any issues quickly.
Make sure your internet connection stays stable during a transaction. If it drops midway, contact support right away.
8 PM to 12 AM is peak hours. Withdrawals may take a bit longer during this time. If you're in a hurry, try in the morning or afternoon.
If you run into any transaction issues, reach out via 24/7 live chat support. Most issues are resolved within 5–10 minutes. Email is also an option, but live chat is the fastest.